To check your prepaid related transactions, click Account -> Prepaid Transaction. You can view a list of prepaid transaction history.

It includes credit top up transactions and purchase/refund transactions made by prepaid credit.

 

You can choose to setup a prepaid account as your payment profile and use the “Top Up” facility to add fund into it. Once account is setup and fund is added, this prepaid payment option will be added automatically as your payment option during checkout process. You may also setup a threshold amount for your account balance in order for a reminder notification to be sent out when your balance is running close to the threshold specified.

To top up your prepaid account credit:

1. Click Account -> Payment Profile
2. In the PREPAID ACCOUNT section, you can check your remain balance and top up more credits in
3. Type the amount you want to top up then click TOP UP button
4. In the popup payment modal, choose your way to pay
5. After successful payment, you can see the new balance at PREPAID ACCOUNT section

You can also set up a threshold for top up reminder. By default the threshold will be at 0 dollar and you can set any amount into your threshold. Once it is set, a reminder notification will be sent out to your registered email address with us when your balance is running close or lower than the threshold amount.

A Two Step Authentication validates your account credentials plus using a single-use code generated on your smartphone or tablet running iOS or Android system before you can successfully login.

You will need to download and install ‘Authenticator’ software like ‘Google Authenticator’ to your iPhone, iPad , Samsung mobile, or any devices running Android OS which is available as FREE download from iTunes store or Google Play store.

This is a time-based generated unique code from your Authenticator software to promote a strong authentication method.

To enable 2-step authentication:

• Click on Account -> Two Step Authentication
• If the status if OFF, click on ENABLE button
• In the popup modal, you will see a QR code and a serial number
• Use Google Authenticator on your mobile to scan the QR code, or manually type in the serial number
• After you added the account in Google Authenticator, you start to see a 6 digit number changing every minute
• Manually type the 6 digit number in Google Authenticator into the textfield below the QR code and serial number in the popup modal in the console and click VALIDATE button
• Now the Two Step Authentication is turned on

You can change your account password at anytime if you are required or feel the need to change it. To do so, click Account -> Change Password.

You need to provide your current password before you are able to change it.

To set default currency, contact and nameservers for your account, click on Account -> Set Defaults to go to Set Defaults page.

In this page, you can choose your default currency. Once your default currency is selected and saved, you will not be able to change it again and you also can’t choose to view websites in another currency. To change your default currency, you will need to contact our support. To view the front site in another currency, you can logout and choose other currencies to view the site.

Your default contact will be used as default whenever you make a domain purchase in the future. Of course you can always use another contact during the shopping cart configuration.

Your default nameservers will be used as default whenever you make a domain purchase in the future. Also, you can always other nameservers  during the shopping cart configuration. You can also choose to use our nameservers as your default nameservers. It’s totally free and you will be able to setup your own DNS records there for free.

 

To setup your account details, billing address and alternative email, click on Account -> Account Profiles. In Account Profiles page, you can update your account and address details, setup your billing address, and provide an alternative email in case the primary email does not working sometimes.

When you first signup, you will need to complete your account details on this page before you can make any purchase. Your account details will be used for your default contact if you haven’t created an contact yet.