IndonesiaHelp and Support
You can use our knowledge base to find the answer to your question. Otherwise you can always contact GetYour.iD Team to help you with making decision of which product is right for you and also provide advice and solution to your support request.
What are gTLDs, ccTLDs and New gTLDs?
Domain extensions are generally categorised into Global/Generic TLDs (gTLDs), Country Code TLDs (ccTLDs) and recently released new domain extensions TLDs (nTLDs). Generic TLDs or gTLDs such as .com, .net, .org, .info also called a legacy TLDs. Country Code TLDs or ccTLDs are domain extensions that are based on the country or region. For example .co.id […]
What is New Domain Extension or new TLDs?
New Domain Extensions and also called nTLDs are domain extensions with a more memorable, more meaningful and more specific towards certain keywords and businesses. They were recently released in year 2014 and it will continue to be released in stages in the future.
What is Trustee Service?
Trustee service is a service provided to people who would like to register certain domain TLDs especially country code TLDs where eligibility requirement and local presence are required in order to successfully register the domain name. At GetYour.iD, we do provide Trustee service for those who are not eligible and wish to register their domain […]
What is WHOIS Privacy Service?
WHOIS Privacy service is a service that is provided by registrars to protect registrant information being publicly shown in the public WHOIS server. GetYour.iD provides this service via Secured.iD in order to keep your personal information safe from public viewing.
What is WHOIS Database Server?
WHOIS database server is a server that stores the registered domain name information includes the domain owner and the contact details. It provides the information to the public when a whois request is queried via the server.
What is a Launch Phase for Domain Registration?
In general, there are Sunrise, Landrush and General Availability Phases to register a newly released domain extensions (TLDs). Sunrise phase is normally reserved for those who have trademarks or patents of their business or company to first be eligible to register for their domain name. Landrush phase is a phase where there is a premium […]
What is an Early Access Program for New TLD Domains?
This Early Access program starts after Landrush phase is finished and it is only running for 1 to 10 days depends on the registry operator of the new TLDs. The Early Access fee differs from day one to day ten and it will depend on the registry operator who manages the domain extension (TLD).
What is CNAME record?
CNAME record or a Canonical Name record is a type of resource record in the Domain Name System (DNS). CNAME record is used to specify that a domain name is an alias for another domain. For example, if you have a server where you maintain an online blog, you can specify blog.myprimarydomain.com to myblogdomain.com
How long does it take for DNS Record Update to take effect?
Normally DNS record update will require 24 to 48 hours to be fully propagated through the internet. Sometime it will be lesser time required depends on the value of TTL set before the DNS information is refreshed. With GetYour.iD, we are setting the value of TTL is one hour.
What is a TTL for DNS record?
TTL stands for Time to Live that indicates how long it will take before the DNS information is refreshed. This time to live is defined in seconds and it is available on your DNS zone record. Generally, DNS propagation takes 24 to 48 hours to complete whenever any changes are made to your domain DNS […]